Our Company

Our Vision

Our vision is to provide the highest quality waste collection, processing, disposal, and innovative services to both public and private customers within the communities we service. We will operate with the highest levels of integrity, customer service, and environmental responsibility. We will continue to explore new ways to create value and service to our customers.

Our History

The Walter family has been in the industry for over two generations. On May 1, 1956, Jack and Shirley Walter started service to 250 homes in the Village of St. Anthony. A short time later, homes were being built in Roseville between Rice Street and Western, Snelling and Fair View. At this time, Jack and Shirley, with 4 of their 5 children, went door to door and signed up new customers. The company grew and so did the children. In January, 1983, Jack and Shirley retired. At that time, they had 33 trucks and 56 employees. The boys stayed in the industry with another company.

George and Greg followed the footsteps on their parent’s company, Walters Disposal, with the purchase of 2 trucks on March 1, 1988. Walters Recycling and Refuse, Inc. was born. We have built the company into one of the top seven largest waste companies in Minnesota and in the top 100 in the United States. Walters has gone from a customer base of 200 to 33,000 residential and 3,400 commercial, industrial and roll-off customers.

Our current fleet of vehicles are maintained at our state-of-the-art maintenance facility located in Blaine, MN. We operate 2 shifts to keep equipment in peak running order to meet and exceed the demands of our customers.

As a family owned business, we strongly believe in a balance between work and family. This philosophy has contributed to Walters having a staff of fifty-five employees with one of the lowest turn-over rates in the industry.

We have nine well-seasoned and experienced customer service staff employees. Our customer motto has been to have a “live” person available to answer the phones from 7:30 a.m. to 5:00 p.m. Monday through Friday. We have intentionally avoided a computer activated phone system which requires a customer to wade through several levels of recordings to get at a live person and get the help they need.

Customer Testimonials

I just wanted to write a quick word of thanks and recognition for the great service of our neighborhood Walter's employee(s)!

Traditionally our trash pickup happens a bit later in the morning, so I bring it to the curb just before I leave for work. Last week while I was still in the house, I heard the truck pull up. When I looked out the window, I saw that the Walter's guy actually had walked up to the house and rolled the cart out to the curb for me! We were impressed and grateful that we weren't stuck with a full trash can for the week.

I assumed that the early pickup was a fluke, but this moring the truck came early again, and once again the driver picked it up from the side of the house for us! (now that I realize this is a long-term change I will start putting the trash out earlier!)

We have a lot of different vendors in the area now, but with great service like this, you are gaining our loyalty as customers.

Please forward this to the appropriate individuals that can recognize our driver's exemplary service!

Best regards!

- M. & C. Vono

Your Can-Be-Clean just left here. The driver explained the service to me. He was very nice. And I just wanted to tell you I think this is a really nice service you are providing to your customers.
- M. Lohr.

My container was super cleaned last week and I am very impressed. It looks and smells great! What an awesome service!
- N. Chisholm

I'm so pleased to have your yard waste container. What a great service this is. I'm a senior and this helps me to keep my yard looking the best I can.
- D. Thompson.

I look forward to you servicing my home in January, 2009. I expect to save by using your services. I wish I had started using you 6 years ago.
– P. Anderson.

In response to our letter: “… Several studies have shown that money spent with a locally owned business stays in the local economy and continues to strengthen the economic base of the community. As a family-owned and operated company, we hope you will continue to allow Walters to provide you with our service. We are invested in the future of your community and continue to provide income, jobs, contributions to the local tax base (which improves schools and parks) and charitable donations to local schools and organizations. ”

I’m with you on that! Keep service steady and cost down and we are with you.
– W. Thompson.

November, 2008
Dear Crew at Walters,

This letter is LONG overdue. I want to thank you, especially the drivers on Lake Johanna Blvd., for your efforts. I appreciate when you are willing to take the extra bag of trash or empty the other cans of yard waste. I am in the process of cleaning 70 years of family treasures and trash out of this house so there is always something to put in the Tuesday pick-up. With a huge garden, my compost pile and your yard waste dumpster see contributions each week!!

I also need to apologize to the yard waste pick-up driver. I called Monday of this week to see if you were still coming around. It was haul to compost, or haul to the curb. Apparently my call was interpreted that a week had been missed. That was not the case, it was just an information call. You made me quite confused when I came home from the Y and found the yard waste dumpster empty. I had a moment of panic thinking I had lost an entire day and it was Tuesday, not Monday.

Thanks again drivers and crew at the office. Your service and efforts are greatly appreciated.

Sincerely,
N. Hansen

Thank you! We have no intention of changing our refuse service. You guys have been great – we learned long ago price is not everything. Our whole block except one house – who now has a new owner (hint, hint). When we put in new alleys a few years ago, we as a block chose to use one refuse service to cut down on the wear and tear on our new alley with many refuse haulers once a week. Merry Christmas to you all.
– M. Sundberg

Community Involvement

Several studies have shown that money spent with a locally owned business stays in the local economy and continues to strengthen the economic base of the community. As a family-owned and operated company, we hope you will continue to allow Walters to provide you with our service. We are interested in the future of your community and continue to provide income, jobs, contributions to the local tax base (which improves schools and parks), and charitable donations to local schools and organizations.

Keep It Local…Keep in Simple

Walters believes in supporting young people so they can reach their dreams.

Because we believe in giving back to our communities, we have sponsored many worthy causes and programs and encourage others to do so as well.

We support the following organizations:

• A River of Hope – Hurricane Katrina Support
• Anoka County Campership
• Alexandra House
• ARC of Minnesota
• Blaine Police Explorer
• Blaine Public Safety Association
• Boy Scouts of America
• Coffin Lowry Foundation – Support for children with developmental disabilities
• Friendship Ventures – Support for children with developmental disabilities
• Lord of Life Harvest Fest
• Mediation Services
• Muscular Dystrophy Association
• Pacer Center – Support for children with developmental disabilities
• Randy Bauer Memorial
• Rebuild Resources
• Roseville Parks & Recreation
• Rotary Club of Blaine
• Saint Anthony Village High School
• Saint Francis Middle School
• Salvation Army
• Sibley High School
• Spring Lake Park School District #16
• Twinkling Angels Fund
• Unity Hospital Auxiliary
• University of Minnesota
• U.S.O.
• With One Breath – Cystic Fibrosis Foundation
• Zuhrah Shrine Circus

Disposal Disclosure

Walters is committed to providing the best environmentally responsible solutions to its customers and the community. Pursuant to Minnesota Statute II5A.9302, we hereby disclose the following information.

Disposal Facilities:

RRT Elk River Resource Recovery
10700 185th Avenue NW
Elk River, MN
Permit SW-305

Elk River Landfill
22460 Hwy 169 NW
Elk River, MN
Permit SW-74

RRT Newport Resource Recovery
2901 Maxwell Avenue
Newport, MN
Permit SW-286

Hennepin Energy Resource Company (HERC)
505 6th Avenue North
Minneapolis, MN
Permit 05300400-001

Veolia Environmental Services
309 Como Avenue
St. Paul, MN
Permit SWTS-12